Accessorials · Detention · TONU · Lumper

Truckload accessorial charges, explained for shippers

Surprise charges on the invoice are one of the top reasons shippers leave a broker. Most of them are avoidable — if the requirement is known before the truck is booked. Here is what each common truckload accessorial means, when it applies, and what to tell your broker up front.

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For an accurate quote

Have these ready

  • Shipping and receiving hours, and whether there are appointments
  • How the load is loaded and unloaded: live, drop, driver assist or lumper
  • Number of stops
  • Tarp, securement or temperature requirements
  • Any receiver rules you know about: check-in windows, PPE, no early arrivals
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The common truckload accessorials

What each one is, and what usually triggers it:

  • Detention — charged when loading or unloading runs past the free time, usually counted from the appointment
  • Layover — the driver must wait overnight or longer because the load cannot be picked up or delivered as scheduled
  • TONU (truck order not used) — the truck was dispatched and the load was cancelled or not ready
  • Lumper fee — a third-party crew unloads at the receiver, common at grocery and food DCs
  • Driver assist — the driver helps load or unload instead of staying hands-off
  • Extra stop — each pickup or delivery beyond the first
  • Tarp — flatbed loads that must be covered
  • Reefer pre-cool or washout — receivers or commodities that require them

How shippers avoid surprise charges

Nearly every accessorial dispute comes down to information the carrier did not have when it priced the load. Give dock hours, appointment rules, unloading method and stop count with the quote request. Keep loading on schedule, and tell the broker the moment a load will not be ready — a cancellation the day before is far cheaper than a truck that arrives to nothing.

Ask for accessorial terms in writing before you book, and make sure the invoice shows each charge separately with the reason.

How Throughline handles accessorials

Known accessorials are captured with the load and listed with the quote, so the carrier options you approve already account for them. Requirements such as temperature, tarps, securement, appointments and driver assist travel with the load from quote through carrier review.

When the POD is verified, your invoice arrives as one PDF with the POD and BOL attached. If a charge looks wrong, you can dispute it from the billing tab in the shipper portal.

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Price a load with accessorials included
What changes when we run your truckload

Less chasing. Fewer surprises.

The same five commitments on every load, starting with the one that matters most here.

Invoice and POD in one file.

When the POD is verified, your invoice arrives as one PDF with the POD and BOL attached. Your AP team gets the paperwork with the bill instead of asking for it.

  • Invoice + POD + BOL
  • Raised on delivery

The carrier on the rate con is the carrier that shows up.

Before any rate con goes out we check active authority, verify identity, require at least $100,000 cargo and $750,000 auto liability, and flag “paper” carriers. Carriers with an Unsatisfactory FMCSA safety rating or an active out-of-service order are never dispatched, and a Conditional rating needs a manager’s sign-off. Bank-detail changes wait 48 hours.

  • Checked before the rate con
  • 48-hour hold on bank changes

If your load is at risk, you hear first — with choices.

When a truck isn’t confirmed as pickup nears, we email up to three options you can click: approve a revised rate, move pickup a day, or switch to a team truck. If a booked carrier misses pickup or drops the load, we start re-sourcing.

  • One-click choices by email
  • Re-sourcing on a no-show or fall-off

Stop asking where the truck is.

You hear when the carrier is booked, at pickup with the driver’s name and mobile, if it’s running late, at delivery, and when the POD is on file. Updates carry a no-login tracking link you can forward to your receiver, and a brief of your freight lands every Monday.

  • Driver name and mobile at pickup
  • No-login link for your receiver

Keep emailing your loads. We’ll take it from there.

Send tenders, quote requests or lane spreadsheets the way you do today. They become priced quotes and loads, and every tender gets a clear accept or decline.

  • No new portal to learn first
  • Clear accept / decline on tenders

“Hold for me” is the default: no carrier is booked on your load without your OK. A firm quote stays valid for 24 hours.

Straight answers

Questions shippers ask

Talk to a person
01

What is detention in trucking?

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Detention is a charge for holding a truck past the free time allowed for loading or unloading. Free time and the hourly charge vary by carrier and contract, so confirm them before you book.

02

What is a TONU fee?

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TONU stands for truck order not used. It is charged when a carrier dispatches a truck and the load is cancelled or not available. Cancelling as early as possible is the best way to avoid it.

03

Who pays the lumper fee?

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The shipper or consignee usually bears the cost, often paid by the driver at the receiver and then billed back. Tell your broker when a receiver uses lumpers so it is planned for in the quote.

04

Are accessorials included in a Throughline quote?

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Known accessorials are captured with the load and listed with the quote. Charges that arise during the move, such as detention, are shown separately on the invoice with the reason.

05

How can I dispute an accessorial charge?

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In the Throughline shipper portal, open the invoice from the billing tab and start a dispute. Your invoice includes the POD and BOL, which usually settle timing questions quickly.

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