Customer portal · quote to closeout

Quote the lane. Book the truck.

A live all-in price for your lane in seconds, right here. Then vetted trucks, milestone tracking and every document in one place.

3 free estimatesNo cardNo login$0 platform fee
TL
Example workspace
Shipper portal
OverviewLoadsQuotesDocuments
One lane · one continuous record

Detroit, MI → Dallas, TX

Dry van·Pickup date selected
Quote ready
Live market picture
Estimate and capacity together
Market estimateReady01
Carrier optionsVetted and ready to review02
PickupWaiting for your approval03
Before booking
Carrier checks visible

Authority, identity, safety, and fraud signals stay attached to the decision.

Tracking
Milestones ready
Record
Nothing scattered
Nothing moves without your approval.

  • Instant ballpark
  • Typical range + confidence
  • Truck likelihood
  • Accessorial heads-up
  • Live sourcing progress
  • Authority · identity · insurance · fraud checks
  • Human approval before the rate-con
  • Live ETA · speed · last fix
  • Driver GPS + called-in check-ins
  • BOL · packing slip · invoice
  • POD through a secure link
  • Complete audit trail
Inside the customer portal

One shipment, rate to delivered.

This is the screen your team works from. Follow a single load through the four stages a shipper actually lives in: price it, source it, watch it move, close it out.

throughline / customer portal / rate
Throughline customer portal, Get a rate: the instant ballpark form with origin, destination, equipment, pickup date and service level; the estimated all-in rate with typical range, confidence and market conditions; the truck requirements accessorial checklist; and the Live load, Truck likelihood and Quote cards with the factors driving the likelihood.

Swipe sideways to pan the screen.

  • Estimated all-in rate + typical range
  • Truck likelihood with what helps and hurts
  • Accessorial heads-up before you commit

Real screens from the customer portal, captured August 2026. Carrier and contact identifiers are masked; your own loads show the full record.

The whole shipment, connected

One lane. One continuous record.

The quote is the beginning, not a dead-end calculator. Throughline carries the same shipment context through sourcing, approval, tracking, documents, and closeout.

01

Price it

Enter the lane and equipment. See an instant market estimate and an honest capacity read before you share your email.

No login · 3 free
02

Choose the truck

Turn the estimate into a firm quote, review live carrier options, and approve the move that fits your operation.

You stay in control
03

Track the move

Follow pickup, transit, delivery, and exceptions without rebuilding the story from calls, texts, and inbox threads.

Milestones come to you
04

Close the loop

Keep documents, invoice checks, approvals, and the decision record attached to the load from quote through delivery.

One continuous record
What the platform actually does

A freight desk your team can see working.

A connected set of practical tools, arranged around the decisions a shipper makes every day. Nothing here is a roadmap slide. Each one is live in the portal above.

Start here

Instant rate + capacity

A lane estimate beside a truck-likelihood read, so a price never pretends capacity is guaranteed.

All-in estimate
$2,440
Truck likelihood
78%
Confidence
Medium
Choose

Live carrier options

Compare real options in one place and approve the path forward instead of chasing disconnected updates.

Inquired
6
Cleared vetting
2
Human review
1
Rejected
1
Protect

Carrier identity + fraud defense

Authority, identity, safety, and fraud-pattern checks happen before a carrier is committed to the load.

Watch

Milestone tracking

Pickup, in-transit, delivery, and exception events stay visible in the portal and reach you through alerts.

Prepare

Load planning

Plan freight details and equipment fit in 3D before they become dock problems or late changes.

Reconcile

Documents + invoice control

Keep the paperwork with the shipment and surface added costs before they disappear into month-end review.

Explain

Decision record

Approvals, checks, status changes, and outcomes form a readable record you can retrieve for any load.

Fit

Works with your operation

Use the portal as your command center while keeping the TMS and working habits your team already relies on.

Two minutes, no narration needed

See it move.

A recorded pass through the shipper portal: build the shipment, get the rate, watch sourcing, follow the truck, and pull the documents. Nothing downloads until you press play.

  • Real screens, recorded in the product
  • Self-hosted — no third-party player
  • Then price your own lane in the same flow
Trust is a visible system

Automation does the checking. You own the call.

The portal makes the important work legible: what was checked, what needs attention, who approved it, and what happened next. Quiet assistance, visible control.

No platform or per-seat fee
No truck is presented as guaranteed
Carrier checks happen before booking
A person owns irreversible decisions
Decision record
What the load knows
Rate + capacity context
Carrier checks
Human approvals
Milestones + exceptions
Documents + invoice review
$0
Platform fee
Low-friction by design

Try the useful part first.

Price a lane without an account. When you want firm pricing, live carrier options, saved history, tracking, and the complete record, create the workspace and keep going. No software purchase needs to stand between you and the first useful answer.

See my lane estimate
Straight answers

Before you price a lane.

The questions a shipper asks in the first five minutes, answered the way the product actually behaves.

Talk to a person
01Is the instant estimate a quote?+

No. It is a market estimate with a typical range, a confidence level, and a market read. When you book, you get a firm quote and that number goes on the shipment record.

02What does Throughline cost?+

There is no platform fee and no per-seat fee. You pay the shipment rate you approve, and accessorials are flagged before you commit rather than discovered at month-end.

03How are carriers checked before I see them?+

Every inquiry is screened for authority, identity, insurance, and fraud patterns before it becomes an option in your portal. A person approves the carrier before any rate confirmation is sent.

04Will anything move without me?+

No. Sourcing shows you vetted options and the live count of what has been inquired, cleared, and rejected. You approve the move. Irreversible decisions always belong to a person.

05How does tracking work?+

Driver GPS and called-in check-ins land in one panel with ETA, speed, last fix, and status. Milestones and exceptions reach you by SMS, email, or voice, and stay on the record.

06Do I have to leave my TMS?+

No. Use the portal as the command center for the shipments you run through Throughline, and keep the TMS and habits your team already relies on.

The shortest path in

Bring one real lane. We’ll show you the market—and the freight desk behind it.

Get my quote
No login · No card · 3 free
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